Privacy Policy

This Privacy Policy explains how RS Construction & Property Services Ltd (“we”, “us”, “our”) collects, uses, shares and protects your personal data when you visit our website or contact us. We are committed to handling your information responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

RS Construction & Property Services Ltd is the “data controller” responsible for your personal data. Our details are:

• Registered in England and Wales, Company No. 7425679 (VAT No. 106919509)
• Address: Unit 86 Industrial Park, Roding Road, London, E6 6LS
• Email: info@rs-construction.com
• Telephone: 020 7473 2842

We are registered with the Information Commissioner’s Office (ICO), the UK’s data protection regulator. If you have questions about this policy or how we handle your data, please contact us using the details above.

2. The personal data we collect

We only collect the information we need to respond to you and provide our services.

Contact enquiries

When you complete our contact form, we collect:

• Your name
• Your email address
• Your telephone number (optional)
• The service you are interested in (optional)
• The content of your message

Career & job applications

When you apply for a role through our Careers page, we collect:

• Your full name and date of birth
• Your home address, telephone number and email address
• The position you are applying for and your cover letter
• Your CV and any documents you upload
• Confirmation of your right to work in the UK
• How you heard about us
• Information about medical conditions or disabilities that you choose to disclose. This is special category data concerning your health, and we only process it to meet our obligations and make reasonable adjustments in the recruitment process.

Technical & usage data

When you browse the website we collect limited, aggregated and anonymous usage statistics (such as page views and approximate region) through privacy-friendly analytics that do not identify you or set tracking cookies. See our Cookie Policy for details.

3. How we use your data and our lawful bases

Under the UK GDPR we must have a lawful basis for processing your data. We rely on:

• Your enquiries — to respond to your messages and provide quotes or information you request. Lawful basis: our legitimate interests in responding to potential and existing clients, and taking steps at your request before entering into a contract.
• Recruitment — to assess your application, communicate with you and manage the hiring process. Lawful basis: our legitimate interests and taking steps to enter into an employment contract. For health/disability information, we rely on your explicit consent and/or our obligations under employment law (Article 9(2)(b) UK GDPR).
• Website analytics — to understand how the site is used and improve it. Lawful basis: our legitimate interests in maintaining and improving our website, using data that does not identify you.
• Legal compliance — where we must keep or disclose information to comply with the law.

4. Who we share your data with

We do not sell your personal data. We share it only with trusted service providers who help us operate our website and services, acting as our data processors under contract:

• Supabase — securely stores form submissions and uploaded documents (e.g. CVs).
• Vercel — hosts our website and provides privacy-friendly, cookieless analytics.
• OpenStreetMap — provides the embedded map on our Contact page.

Some of these providers may process data outside the UK. Where they do, we rely on appropriate safeguards (such as UK adequacy regulations or International Data Transfer Agreements) to protect your information. We may also disclose data where required by law or to protect our legal rights.

5. How long we keep your data

We keep personal data only for as long as necessary for the purposes set out above. Enquiry messages are generally retained for up to 24 months. Unsuccessful job applications are normally retained for up to 12 months and then deleted, unless you ask us to keep your details on file or a longer period is required by law.

6. How we protect your data

We use appropriate technical and organisational measures to keep your data secure, including encrypted connections (HTTPS), access controls and reputable hosting providers. No method of transmission over the internet is completely secure, but we work to protect your information and follow industry good practice.

7. Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to erase your data in certain circumstances
• Restrict or object to our processing of your data
• Request portability of data you provided to us
• Withdraw your consent at any time where we rely on consent

To exercise any of these rights, contact us at info@rs-construction.com. We will respond within one month. Exercising your rights is free of charge in most cases.

8. Cookies and similar technologies

Our website uses a small amount of storage to support core functionality (such as remembering your light/dark theme preference) and privacy-friendly analytics that do not use tracking cookies. Full details are set out in our Cookie Policy.

9. Complaints

We would always prefer the chance to resolve any concern directly, so please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date. Please review it periodically.